Videosupport, Inc.

Videosupport, Inc. is a it services and consulting company. Say goodbye to phone and text-only chat conversations. Let customers capture and share video recordings in your live chat tool. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Technical Support, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Videosupport, Inc. is based in Delaware, Ohio and around since 2023. You can read more at videosupport.io.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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