Vertical Knowledge

Vertical Knowledge is a IT company that offers innovative technological solution and services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Information Services, so expect those to show up in the feature set. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

Vertical Knowledge is based in Chagrin Falls, Ohio and around since 2006. Their site is vk.ai.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

The facts above come from public company records. The score will come from people like you. Used Vertical Knowledge? Rate it.