Verint ForeSee

Here is Verint ForeSee in plain terms. ForeSee is the pioneering leader in Voice of Customer (VOC) solutions. Revenue is ranging from 200M-350M. The job it does: turning support emails and chats into tickets with owners, priorities and SLAs.

It makes the most sense for support teams from two people to hundreds. Alongside the main category they mention Analytics, Customer Service and Loyalty Programs. As a mid-sized product team themselves (201 to 500 people), they tend to serve customers of a similar scale best.

Verint ForeSee is based in Ann Arbor, Michigan and founded in 2001. You can read more at foresee.com.

Our checklist for this category: channel coverage, automation rules, and per-agent pricing. Get the renewal terms in writing before the first invoice.

If you have worked with Verint ForeSee, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.