Vergence

Vergence is a federal government contractor and information technology and healthcare services organization. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Health Care and Project Management. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Vergence is based in Indianapolis, Indiana and founded in 2011. You can read more at vergencegroup.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Vergence, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.