Ventyx

Ventyx provides software, data and advisory services for the management of customers, workforce, inventory, equipment and documentation. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Robotics. They are a very large team, 5,000+ people, which usually shapes who they work with. Bigger vendor, more process. Budget time for procurement.

Ventyx is based in Atlanta, Georgia and around since 1997. Their site is ventyx.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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