Ventana Research

Ventana Research is a business and information technology research and advisory services company based in the United States. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Advice, Business Intelligence and Consulting. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Ventana Research is based in Bend, Oregon and around since 2002. You can read more at ventanaresearch.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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