UX Metrics

UX Metrics provides card sorting and tree testing tools to support information architecture and product design decisions. In practice that means catching bugs before customers do, by hand or with automation.

It makes the most sense for engineering and QA teams. They also list Usability Testing, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

UX Metrics is based in Middletown, Delaware and founded in 2020. You can read more at uxmetrics.com.

Our checklist for this category: browser and device coverage, parallel runs, and reporting. Get the renewal terms in writing before the first invoice.

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