UTEC

UTEC offers VoIP phone systems, document management, managed print services, mailroom services, and IT solutions. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Document Management, Printing and VoIP, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

UTEC is based in Ann Arbor, Michigan and founded in 1975. More on utecit.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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