Userful

UserfulTM is a leading provider of AV as a Service (AVaaS) for advanced operations of mission-critical environments. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Collaboration, Content Delivery Network, Video and Virtualization. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

Userful is based in San Ramon, California and founded in 2018. More on userful.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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