Upstream Research

Upstream Research analytics reveal how natural and manmade environments - past, present and future - impact our health. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Analytics and Information Services, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Upstream Research is based in Bainbridge Island, Washington and around since 2015. Their site is upstreamresearch.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Upstream Research, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.