UpperEdge

UpperEdge provides organizations with relevant market and supplier intelligence, tailored sourcing and negotiation strategies. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Consulting. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

UpperEdge is based in Boston, Massachusetts and founded in 2010. You can read more at upperedge.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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