UpNet Solutions

UPNET Solutions LLC offers IT support, Microsoft Cloud services, and hosted PBX solutions. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Consulting and Social Media Marketing. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

UpNet Solutions is based in Greenbelt, Maryland. You can read more at upnetsolutions.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with UpNet Solutions, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.