Universal Technologies

Universal Technologies provides software development and information technology services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Data Center and Project Management. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Universal Technologies is based in Albany, Georgia. You can read more at univstech.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Universal Technologies, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.