Unique Management Services

Unique Management Services provides payment processing, web chat software, communication tool and material recovery services for libraries. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Payments and Technical Support, so expect those to show up in the feature set. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

Unique Management Services is based in Jeffersonville, Indiana. You can read more at uniquelibrary.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Unique Management Services, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.