Ultra-X
Ultra-X is an information technology, hardware and software diagnostic developer company
Overview
Ultra-X is an information technology, hardware and software diagnostic developer company. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.
Who is it for? Mostly small and mid-sized companies. They also list Hardware, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.
Ultra-X is based in Santa Clara, California. More on uxd.com.
Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.
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