Twelve/Three Marketing

Twelve/Three Marketing is a software development company that offers CRM consulting, training, technical support, and programming services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Consulting, CRM, Technical Support and Training, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Twelve/Three Marketing is based in Amherst, New York and founded in 1993. Their site is twelvethree.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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