TTEC

TTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions. Put simply, it is about building software for you when nothing off the shelf fits.

It makes the most sense for companies with a specific process to automate. Related areas on their profile: Consulting, Open Source, Outsourcing and Wealth Management. They are a very large team, 5,000+ people, which usually shapes who they work with. At that size expect formal onboarding, documentation and a longer sales cycle.

TTEC is based in Englewood, Colorado and around since 1982. You can read more at ttec.com.

Our checklist for this category: portfolio relevance, who owns the code, and how they handle changes. Ask for a trial on your own data, not a canned demo.

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