Troops

Troops provides a Salesforce automation platform used to improve sales velocity, forecast, visibility, and collaboration. The job it does: replacing internal email with channels and direct messages.

Who is it for? Mostly every team. Alongside the main category they mention Artificial Intelligence (AI), Messaging and Sales. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Troops is based in New York, New York and founded in 2015. More on troops.ai.

Before you commit, look at search, retention policies, and external guest access. Ask for a trial on your own data, not a canned demo.

If you have worked with Troops, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.