TriStar

TriStar is the largest value-added PTC partner worldwide, specializing in CAD & PLM product solutions, services and digital transformation. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Consulting, so expect those to show up in the feature set. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

TriStar is based in Phoenix, Arizona. You can read more at tristar.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

Every review on Revaw shows how it was verified, so if you know TriStar well, your review carries weight here.