Tresic

Tresic works in help desk, which is about turning support emails and chats into tickets with owners, priorities and SLAs. They have not published a longer description, so we lean on what their category usually involves.

It makes the most sense for support teams from two people to hundreds. Related areas on their profile: Artificial Intelligence (AI), Business Process Automation (BPA), Cloud Computing, Communication Hardware and Contact Management.

Tresic is based in Denver, Missouri. More on tresic.cloud.

Our checklist for this category: channel coverage, automation rules, and per-agent pricing. Get the renewal terms in writing before the first invoice.

If you have worked with Tresic, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.