TrackAbout

TrackAbout provides Software-as-a-Service for tracking and optimizing the use of portable physical assets. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Consumer Electronics and RFID. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

TrackAbout is based in Coal Township, Pennsylvania and around since 2000. You can read more at corp.trackabout.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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