TouchPoints Pro

Touchpointspro is a texting platform that offers mass messaging, ringless voice drops, and drip campaign services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Marketing, Messaging and Telecommunications. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

TouchPoints Pro is based in Orem, Utah. More on touchpointspro.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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