TouchPoint

TouchPoint is a platform that collects feedback to improve online rankings and communicates with family members. The job it does: building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

TouchPoint is based in Lakewood, Colorado. Their site is touchpointhc.com.

Our checklist for this category: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

Every review on Revaw shows how it was verified, so if you know TouchPoint well, your review carries weight here.