Totango

Totango is a it services and consulting company. Software and services to help CS and sales teams grow customer revenue. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Analytics, Customer Service and Internet of Things. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

Totango is based in Redwood City, California and around since 2010. More on totango.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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