Totally Networked

Totally Networked is an IT firm that renders strategy planning, outsourcing, network security, IT management and remote support services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list IT Management and Network Hardware, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Totally Networked is based in San Jose, California and founded in 1991. More on totallynetworked.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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