Total Technology Solutions

Total Technology Solutions is a full-service IT Support & Managed IT Services provider. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Information Services, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Total Technology Solutions is based in Melville, New York and founded in 1988. More on total.us.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Total Technology Solutions, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.