Top Notch

Top Notch provides commercial, cloud computing, residential IT solutions, consulting, and support services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Commercial, Consulting, IT Management and Residential. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Top Notch is based in Charlottesville, Virginia and founded in 1999. You can read more at topnotchcomputers.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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