TKB Associate

TKB Associates is a digital software firm that provides technical and document conversion services to the government & healthcare industry. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Consulting, Document Management, Government, Health Care and Technical Support. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

TKB Associate is based in Mokena, Illinois. Their site is tkbassociates.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with TKB Associate, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.