Timbergrove

Timbergrove is an American-based creative technology studio and consulting firm focused on innovation and user-centered design. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Analytics, Asset Management, Big Data, Consulting and Industrial Automation, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Timbergrove is based in Houston, Texas. Their site is timbergrove.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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