TierFive

TierFive is a company specializing in providing technology, hardware, software, and services to small and medium sized businesses. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Information Services, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

TierFive is based in Las Vegas, Nevada and around since 2005. You can read more at tierfive.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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