TIER4 Technical Support

Tier 4 Technical Support offers comprehensive tech support services, including business phones, networks, computers, and building security. That is the short version of TIER4 Technical Support. In practice that means assessing, monitoring and responding to security threats on your behalf.

It makes the most sense for companies without a full security team. Alongside the main category they mention Cloud Security and Security. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

TIER4 Technical Support is based in Oscoda, Michigan. More on tier4techsupport.us.

Things worth asking about: response times, what is included in monitoring, and reporting. A short pilot with your real data tells you more than any demo.

If you have worked with TIER4 Technical Support, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.