Tier 1 Performance

Tier 1 Performance provides online learning and knowledge management solutions for commercial, non-profit, and government organizations. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Management Consulting, so expect those to show up in the feature set. As a mid-sized company team themselves (201 to 500 people), they tend to serve customers of a similar scale best.

Tier 1 Performance is based in Covington, Kentucky and around since 1993. Their site is tier1performance.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used Tier 1 Performance? Rate it.