TicketM2

TicketM2 offers ticket management and metric solutions. In practice that means building software for you when nothing off the shelf fits.

Who is it for? Mostly companies with a specific process to automate. Alongside the main category they mention Ticketing. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

TicketM2 is based in Lake Oswego, Oregon. You can read more at ticketm2.com.

Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. A short pilot with your real data tells you more than any demo.

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