Thoughtful GPT

ThoughtfulGPT is an AI-powered platform designed to enhance productivity and streamline workflows for tech-savvy teams. Put simply, it is about answering common questions automatically and routing the rest to people.

Who is it for? Mostly support teams with high volume. Related areas on their profile: Artificial Intelligence (AI), Chatbot and Software Engineering. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Thoughtful GPT is based in Sunnyvale, California. Their site is thoughtfulgpt.com.

Before you commit, look at training sources, accuracy on your own docs, and escalation paths. Get the renewal terms in writing before the first invoice.

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