ThoughtFocus

ThoughtFocus is a privately held consulting, software engineering and business process management company. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Banking, Business Development, Consulting and Finance. They are a large team, 1,001 to 5,000 people, which usually shapes who they work with. Bigger vendor, more process. Budget time for procurement.

ThoughtFocus is based in Brookfield, Wisconsin and around since 2004. Their site is thoughtfocus.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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