Thinq Mac
Thinq Mac offers services in the areas of repairs, IT support and training including hardware and software...
Overview
Thinq Mac offers services in the areas of repairs, IT support and training including hardware and software consulting services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.
Who is it for? Mostly small and mid-sized companies. They also list Consulting, Hardware and Training, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.
Thinq Mac is based in Norwalk, Connecticut and around since 2013. You can read more at thinqmac.com.
Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.
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Key features
Hardware
Training
Company
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