Thinking Tools

Thinking Tools specializes in computer support services for businesses throughout the tri-state area. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Technical Support. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Thinking Tools is based in Helmetta, New Jersey and around since 2004. You can read more at thinkingtoolsllc.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used Thinking Tools? Rate it.