The Service Council

The Service Council is an exclusive community of Services Executives representing global, industry-leading, service-centric businesses. The job it does: building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. Related areas on their profile: Communities and Market Research. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

The Service Council is based in Boston, Massachusetts and founded in 2011. More on servicecouncil.com.

Our checklist for this category: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

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