The Glassbox

The Glassbox is an intelligent cloud for strategic process management that connects individuals, processes, systems, and data. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Enterprise and Information Services. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

The Glassbox is based in New York, New York and around since 2010. More on theglassbox.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with The Glassbox, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.