The Basement

The Basement is an integrated agency. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Advertising, Animation, Brand Marketing, Creative Agency and Information and Communications Technology (ICT). As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

The Basement is based in Indianapolis, Indiana and around since 2007. Their site is thebsmnt.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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