Thankful

Thankful is a Developer of an automation software created to improve online customer service. Put simply, it is about building AI products and features, often for other companies.

Who is it for? Mostly companies adding AI to a product. Alongside the main category they mention Artificial Intelligence (AI) and Customer Service. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Thankful is based in Los Angeles, California. More on thankful.ai.

Our checklist for this category: track record, data handling, and who owns the models. Get the renewal terms in writing before the first invoice.

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