TextChat

TextChat offers simple text live chat, sales, customer communication, small business, and website chat from your website to your phone. Put simply, it is about building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. Related areas on their profile: Communications Infrastructure. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

TextChat is based in Radnor, Pennsylvania. You can read more at textchat.com.

Our checklist for this category: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

If you have worked with TextChat, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.