TelPro

TelPro is a technology firm that provides consulting, design, project management, system integration, installation, and operation services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Consulting, Data Integration, IT Management, Project Management and Wireless. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

TelPro is based in Dallas, Texas and around since 1980. Their site is telpro1.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with TelPro, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.