Technical Solutions Group

Technical Solutions Group is a network integrator, providing services, products and knowledge to build personal computer networks. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Telecommunications, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Technical Solutions Group is based in Milford, Connecticut. You can read more at techsolutionsgrp.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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