Techgrains Technologies

Techgrains Technologies is an IT firm that develops custom software from concept to completion with web, desktop, and mobile solutions. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Technical Support, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Techgrains Technologies is based in Danbury, Connecticut and around since 2009. Their site is techgrains.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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