Tapit inc

Tapit pioneering interactive interface technology enables to simplify and speed up the customer service process. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Internet of Things. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Tapit inc is based in Atlanta, Georgia and around since 2014. Their site is tapitinc.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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