TalentKeepers

TalentKeepers Energize your employee engagement and agent retention efforts with TalentKeepers, the contact center industry. In practice that means keeping employee records, time off and documents in one system.

The natural audience is HR teams and growing companies. They also list Human Resources, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

TalentKeepers is based in Winter Park, Florida and founded in 2000. More on talentkeepers.com.

Things worth asking about: payroll integration, onboarding workflows, and self-service. Get the renewal terms in writing before the first invoice.

If you have worked with TalentKeepers, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.