Tableside

Tableside is a gpt-style chatbot that helps restaurants answer questions about their menu without a waiter. In practice that means answering common questions automatically and routing the rest to people.

It makes the most sense for support teams with high volume. Alongside the main category they mention Artificial Intelligence (AI), Chatbot, Natural Language Processing and Restaurants.

Tableside is based in Orlando, Florida and around since 2022. You can read more at tableside.chat.

Things worth asking about: training sources, accuracy on your own docs, and escalation paths. Get the renewal terms in writing before the first invoice.

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