Systalent

Systalent is providing software development and systems design/support services to clients. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Customer Service, Information Services and UX Design. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

Systalent is based in Kochi, Kerala and founded in 2003. You can read more at systalent.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Systalent, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.