Synoptek

Synoptek is global systems integrator that managed IT services provider, IT management, and consultancy services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Management Consulting, so expect those to show up in the feature set. As a large company team themselves (1,001 to 5,000 people), they tend to serve customers of a similar scale best. Bigger vendor, more process. Budget time for procurement.

Synoptek is based in Irvine, California and founded in 2001. You can read more at synoptek.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Synoptek, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.